Term and Conditions

 

When you make a reservation at Woodshoot B&B, you accept these terms and conditions in their entirety. We want to ensure that both you as our guest(s) and we as the proprietors of the business are clear about our responsibilities without being silly about it.

 

Car Parking

Plenty of free parking for any vehicles. Please drive slowly and park carefully.

 

Arrival Time

Any time betweem 3.00 p.m. and 9.00p.m. An indication of arrival times would be appreciated to ensure that we are here. In the unusual event of you requiring other times, please ask and we will try to help you.

 

 

Accommodation

The accommodation is only to be used by the people for whom it was booked. Any changes or requests must be notified in advance by the person making the original booking.

 

Central Heating

This is programmed to be on from approximately 6.10 a.m. to 9.50 a.m. and from 3.00 p.m. to 10.40p.m. with individual room thermostats. If you require the heating to be on all night, we can do this only by prior agreement at an additional cost of £5 per room per night.

 

Breakfast

This is included in the price of your stay and is available from 7.00 a.m. up to 9.30 a.m.

 

Booking

We will confirm your booking by email (if you have one). If you are booking more than one room, we may require the names and addresses of the other guests.

 

Bookings made by phone

We will require the same information that is requested when you book on our website.

i.e this wll include your address and credit card details. No money will be deducted at this time. (You may still pay by cash during your stay if you prefer.) Please note cancellation policy below.

 

Bookings made on this website

Your credit card details will be required to reserve your booking. No money will be deducted at this time. (You may still pay by cash during your stay if you prefer.) Please note cancellation policy below.

 

If you cancel your booking

More than 2 full days ahead of your arrival day, there is no cancellation charge.

If you cancel your booking within 2 full days of your arrival day, we will charge you 1 nights accommodation.

i.e. if your booking is for 10th January

          up to 23.59 hours (midnight) on 7th January - no cancellation charge.

          after 00.00 hours on 8th January - we will deduct 1 nights accommodation charge from    your card.

 

Departure

Please vacate your room by 11.00a.m. on the morning of departure to enable us to service the room for our next guests.

 

Additional charges

Before your arrival we make every effort to present your room in a clean and attractive manner.

We reserve the right to recover payment from you if, after your departure, we find damage, loss or extra cleaning is required over and above what would reasonably be expected.

 

Smoking and naked flames

Our rooms are protected by smoke alarms linked to each room, which will be activated in the event of fire, by smoking or lighting candles etc.  If you do wish to smoke, please do so outside and put the remains in the container provided.